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(973) 393-5677

(973) 393-5677

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Cleaning Frequently Asked Questions

FAQ

ChaunceyAllPro Cleaning offers a wide range of home cleaning services. Our team of experienced, professional cleaners can provide basic maintenance and deep cleaning for any size of the home. From vacuuming to dusting, disinfecting, scrubbing (including floors and kitchen countertops), polishing furniture, window washing, carpet shampooing
At ChaunceyAllPro, we offer flexible and competitive pricing for all our residential cleaning services. Our rates are determined by the size of your residence and the frequency of your cleanings. We also provide discounts for recurring customers to make sure that you're getting the best value possible. Our expert cleaners will not only clean your home thoroughly but they'll also use eco-friendly cleaning products and techniques that ensure a safe environment. We can schedule weekly, bi-weekly or monthly appointments depending on your desired frequency of service. Customer satisfaction is our top priority and our friendly staff will work around your schedule to make sure that you're getting the best cleaning services possible. Our experienced cleaners have decades of combined experience and are trained in the
The length of time that it takes to complete a full home cleaning service depends on the size of your property and the amount of rooms requiring attention. Generally, it can take from two to six hours for a single cleaner or team of cleaners to properly clean an entire house. However, if you opt for additional services such as carpet and upholstery cleaning, window washing or deep cleaning the kitchen, it could take even longer. For further details on estimating a timeline for your home cleaning service, contact us and we’ll be more than happy to provide you with an accurate estimate of the time required to complete the job. We understand that our customers have busy lives and try our best to ensure punctuality and quality service every visit.
When looking for a Cleaning Company, it’s important to know if they are licensed and insured. Working with an unlicensed contractor can result in poor quality work or incomplete projects, costly lawsuits, and other legal troubles. On the other hand, when you hire a legitimate Cleaning Company that is insured like ChaunceyAllPro, you can be sure that any damages caused will be covered. In New York City, make sure to ask your Cleaning Company about their insurance certificate.
The best way to find out if a Cleaning Company is reputable and reliable is by asking for customer references. Reputable companies should be able to provide several satisfied customers
Yes we do, email us at info@vhaunceyallpro to learn more about our ongoing promos
Yes, we bring our own cleaning supplies
We understand that sometimes you may need to reschedule or cancel your cleaning services. If this is the case, we politely request at least 48 hours notice. If you are canceling less than 48 hours prior to the scheduled service time, a $25 cancellation fee will be applied. Alternatively, if you would like to reschedule, we do our best to accommodate, however we cannot guarantee availability. We appreciate your understanding in this matter and will always strive to provide the best possible services for our customers.
At ChaunceyAllPro, we take great pride in using only the highest quality materials and methods for all of our services. When it comes to cleaning, we use natural and biodegradable products that are safe for your home and the environment. Furthermore, we only partner with cleaning product brands that share the same commitment to quality as us.
At Home Services, the health and safety of our customers is our number one priority. That is why we have instituted a number of safety measures to ensure our customers and staff are kept safe. All service personnel must wear masks at all times, use gloves where necessary, and maintain proper social distancing from your home occupants. Additionally, each team member has been trained on the latest industry-standard disinfection techniques. We go the extra mile to ensure your safety every step
At ChaunceyAllPro, we offer a wide range of cleaning services to meet the needs of our customers in New York City. We are available 24/7 for emergency cleanings and same-day appointments. Additionally, we also provide scheduled services that can be tailored to fit your schedule. Whether you need regular weekly or bi-weekly cleanings or just
At ChaunceyAllPro, we care about the environment and strive to use eco-friendly products at all times. We understand the importance of sustainability and are committed to using only natural and biodegradable cleaning products that won't harm your home or the environment. All of our cleaning products are carefully selected from brands that share our commitment to quality, safety, and environmental responsibility.
At ChaunceyAllPro, we take pride in our commitment to providing the highest quality cleaning services. We carefully screen all of our cleaners and make sure they have the necessary experience and qualifications to do a job well-done. Our team is also trained on using only the best products and techniques for clean any surface safely and effectively. We back all of our services with a 100% satisfaction guarantee so you know you’ll be getting the highest quality service available.
At ChaunceyAllPro, we take pride in the quality of our Cleaning Pro's. Our team members have undergone extensive training to ensure they are providing high-quality services to your home. We provide a comprehensive training program that includes instruction on safety protocols and proper techniques for cleaning all surfaces in a home. Additionally, our supervisors regularly review our standards with each employee to make sure everyone is up to speed on the most current safety protocols and methods of cleaning. Our staff also have access to our online portal filled with helpful and informative videos for guidance and clarification. With ChaunceyAllPro, you can trust that your home is in good hands!
At ChaunceyAllPro, we value customer feedback and take great pride in our work. We are happy to provide references from our previous jobs upon request. Our team has successfully completed many home services projects with positive reviews from our customers. We are confident that our experience will be an asset to your project. If you would like to view some of the reviews, please visit our
ChaunceyAllPro takes great care to provide a comprehensive clean for your property. Our standard apartment cleaning service includes dusting the walls and all surfaces, vacuuming carpets and rugs, mopping floors, sanitizing bathrooms, polishing appliances, and tidying up living areas. We also offer additional services at an additional cost if you would like to customize your cleaning package. Our team is dedicated to delivering high-quality results and exceeding your expectations with every service. Thank you for choosing ChaunceyAllPro!
A deep clean is a more intensive cleaning than a regular clean. Our Deep Cleaning service includes all the components of our standard cleaning package with an added focus on high-traffic and hard-to-reach areas such as baseboards, windowsills, door frames, and cabinet interiors. This type of cleaning requires special attention to detail and takes longer than regular
Yes! We offer event cleanup services for both residential and commercial properties. Our team is experienced in cleaning up after any type of event, large or small. We are equipped to quickly and efficiently clean up messes from parties, conferences, weddings, conventions, festivals, and more. From trash removal to sanitizing surfaces to vacuuming carpets, our comprehensive
At ChaunceyAllPro, we prioritize quality and customer satisfaction. Our team is trained to deliver the highest standard of cleaning services with attention to detail. We use only top-of-the-line products when providing our services and are committed to using eco-friendly methods whenever possible. To guarantee a thorough clean, each of our technicians undergoes intense training
At ChaunceyAllPro, we take the training of our staff very seriously. All of our technicians must complete a rigorous curriculum that includes instruction on safety, efficiency, and best practices in the cleaning industry. We also provide regular in-house training seminars to ensure that our technicians stay up-to-date on the latest trends and techniques. Our team regularly reviews and refines our cleaning processes to ensure that our customers receive the best service possible. We also provide regular feedback sessions so that we can address any concerns or issues promptly. Our commitment to training ensures a high level of quality for each and every job.
At ChaunceyAllPro, we use only the best equipment and supplies for every job. We utilize top-of-the-line vacuums, mops, buckets, brooms, sponges, and other tools to ensure that each job is done efficiently and effectively. We also take great care in selecting our cleaning agents; all of our products are environmentally friendly and non-toxic for the safety of both our customers and staff. We believe that using quality equipment and supplies helps us deliver the best possible results. Our team is always looking for ways to improve our processes, so we regularly evaluate new products and techniques to ensure that our services remain top-notch
The frequency of scheduling cleaning services for your home depends on several factors, including the size of your home, the number of occupants, and your personal preferences. Generally, it is recommended to schedule regular cleaning services on a weekly or bi-weekly basis to maintain a clean and healthy living environment. However, you may need more frequent cleanings if you have pets, young children, or specific cleaning needs. It's best to assess your unique situation and adjust the cleaning schedule accordingly.
Absolutely. Inform us on the extra work that you want done and we will get it done for you
Yes, our cleaners are pet friendly. We understand that pets can be part of the family, and we want to make sure that everyone is comfortable in their home environment. Our cleaners will do their best to accommodate your furry friends while providing a comprehensive cleaning service. Whether you need help with vacuuming, dusting, or scrubbing the bathroom - we've got you covered. So rest assured that your pet will be in good hands with our professional staff. We look forward to helping you keep your home spotless! Thank you for considering us as your preferred cleaning service provider.
No, you do not need to be home during the cleaning process. Our experienced team of professionals is fully trained and qualified to handle your home's cleaning needs without your presence. We understand that many of our customers have busy lives and it may not be possible for them to be present during the entire service. That's why we make sure that all of our staff members
We accept all major credit cards and checks for payment of our Cleaning Services. To ensure the safety and security of your payment, we use a secure online payment system that is encrypted for maximum protection. You can also pay in person at the time of service if you prefer. We offer flexible payment options so you can choose the one that best suits your needs. Our goal
Yes, in addition to our regularly scheduled cleaning services, we are happy to offer one-time cleaning services. Whether you need an extra deep clean or just a quick touch up, our experienced staff can help. We understand that life can be unpredictable and sometimes you just need a one-time cleaning solution. Whatever the case may be, we are here to provide quality
Yes, we are more than capable of handling large spaces such as office or commercial buildings. Our experienced staff is trained to handle any type of cleaning job, no matter the size. We have the necessary tools and resources to complete even the most challenging cleaning jobs with ease and efficiency. So whether you need a one-time deep clean for your office or regular Cleaning services for your entire commercial building, we are here to help. Contact us today for more information on our large-space cleaning services.
We take the safety and health of our staff and customers very seriously. We have implemented rigorous safety protocols to ensure that all surfaces are thoroughly disinfected before, during, and after each service. Our staff is also required to wear face masks at all times while on the job and follow social distancing guidelines whenever possible. We want you to feel safe in your home or business, and we will do our best to provide a clean and safe environment. We also offer contactless services so you can receive the help you need without having to be in direct contact with anyone. That way, everyone can stay safe!
What sets your cleaning services apart from others in NYC?
What sets your cleaning services apart from others in NYC? Our commitment to quality and customer service is what sets us apart from other cleaning services in NYC. We have been in the home cleaning business for over 15 years, and we always strive to provide our customers with a superior level of cleanliness and satisfaction. We use only the best products and techniques, ensuring that your home is left sparkling clean every time. Additionally, our staff is trained to pay attention to detail and take extra care when cleaning around delicate items. We guarantee that you will be completely satisfied with your experience, every time.
At ChaunceyAllPro, we understand that items of value can need special handling during the cleaning process. That's why we always treat every customer's home with the utmost respect and care. We ensure that all valuable possessions are handled with extreme caution and discretion so they remain safe throughout our cleaning service. Our staff is trained to take extra precautions when it comes to safeguarding items
Will the same cleaner come for each scheduled service? It depends on our scheduling. However if you decide to have he/she return, we don't have a problem rearranging that Pros schedule to suit your needs
To schedule an appointment with a wallpaper installation service in NYC, you can follow these steps:
1. Research and find wallpaper installation services in NYC through online directories, search engines, or local listings.
2. Visit the website or contact the service provider directly to check their availability and schedule.
3. Inquire about their services, pricing, and any specific requirements.
4. Provide details about your project, such as the size of the area, type of wallpaper, and any additional services needed.
5. Confirm the appointment date and time that works best for you.
6. Take note of any cancellation or rescheduling policies and provide any necessary information or documents requested by the service provider.

Remember to be thorough in your research and communicate your preferences clearly to ensure a successful appointment with a wallpaper installation service in NYC.
Yes, absolutely! Our home services team can work with you to create a schedule that works best for your family. Whether you need weekly, bi-weekly or monthly cleanings, our professionals will customize a service plan that is tailored to meet your individual needs. You'll always receive the same high quality level of service with every visit, and you won't have to worry about having to constantly book and schedule appointments. Do you provide special services?

Yes, we offer a variety of additional services that can be added to your cleaning plan. These include deep cleaning services, window and ceiling fan cleaning, pet stain removal and dusting hard-to-reach places like bookshelves or behind furniture.
What is included in a standard apartment cleaning service? It depends on the cleaning company that you hire. Some companies offer basic services such as vacuuming, dusting, mopping floors, and windows. Other companies may include additional tasks such as polishing furniture, upholstery cleaning or tile grout scrubbing. Whether your needs are simple or complex our home services team can help you choose the best fit option for you. At our company, we understand that your home is important to you and that you want it to look its best. Our experienced cleaning teams are here to help you keep your house or apartment looking great. We offer the flexibility of whatever cleaning services you may need at that moment. Whether it be Deep Cleaning or regular, we have you covered.
If you're not sure which type of service you need for your home, it's important to ask for advice from qualified professionals in the industry. They will be able to assess your individual situation and provide a tailored solution that meets your needs. Additionally, there are many online resources available where you can research specific services and find helpful tips. Taking time to explore these options before committing to a service provider is a great way to ensure that you make an informed decision.
Yes! Our standard package aims to provide a comprehensive clean of your home, but we understand that every situation is unique and may require additional tasks. We are more than happy to work with you to customize our service according to your needs. All you need to do is contact us with a list of any specific tasks that you would like us to include and we will do
At ChaunceyAllPro, we understand how important our furrier family members are and always strive to make them feel comfortable. Our cleaners have been trained in pet-friendly techniques and will take the necessary steps to ensure your pet is safe during their visit. We also ask that you let us know in advance if there are any pets on the premises so that we can adjust our
No, you don't need to be home while we are cleaning. Our team of cleaners will take care of everything and leave your home looking sparkling clean when they're done. However, if there are any specific instructions that you would like us to follow, please make sure you communicate these beforehand. We also recommend that you keep an eye on our progress via our online portal and leave us a note if there's anything you'd like us to pay special attention to. We take pride in providing exceptional customer service and will always make sure that your home is spotless before we leave!
Yes, we do offer emergency cleaning services. Whether it's a spilled glass of red wine or a bathroom emergency, our trained cleaners can be onsite within the hour to provide you with complete peace of mind. We understand how stressful these situations can be and will strive to minimize disruption so that you can get back to your routine as quickly as possible. Contact us today for more information about our emergency services! These questions cover a wide range of inquiries that potential clients might have when considering our cleaning services. At our company, we strive to provide clear, concise, and educational content to help inform and engage our audience. We emphasize the quality of our services and regularly encourage strong calls to action. If you have any additional questions or concerns, feel free to reach out to us. Your satisfaction is our top priority!

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